Attention to UX detail

By Geoff Muskett

The difference between a good, useful, app and a great app, is in the detail. I recently started using Slack, and in a nutshell, it’s awesome.

Slack is a tool for project collaboration. A little like Basecamp, which I’ve used on a few projects in the past. Basecamp is a super useful tool, but to be honest, I never enthused about using it. Slack, on the other hand is a joy, and it’s the small things that matter most.

For example, slackbot takes you through the account customisation. It’s like Microsoft’s paperclip – only miles better. It’s a conversation, with a robot, but the tone is light and friendly.

Seamless, super easy, integration with services – dropbox, google docs, trello etc – is another one of the major benefits. But what strikes me are the little features you discover as you go, like pasting in images to conversations.

To share work in progress quickly, I screen grab an area to the clipboard  (CMD+CTRL+SHIFT+4 on a Mac), then pasting into Slack brings up this window:

Slack paste in screen grab

This kind of feature is a great example of an app that works with you, streamlining workflow. And there’s many more little UX delights on Slack. Go check it out!



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